Our Services

High Quality BPO, KPO & Web Services

Your one stop solution for all your global customer service needs

Inbound Services

Q2 Serves offers 24/7 Inbound Call Center Services. Our Inbound Call Center is equipped with state of the art infrastructure and latest software programs. Every single call routed in our Inbound Call center is handled by highly trained and professional CSR's who makes sure that your precious customer is satisfied and gets the right information for all his inquiries. Whether your organisation requires complete call handling solutions, call answering services or additional support during peak periods or may be after your business hours, Q2 Serves provides bespoke solutions to ensure that your customers have the best customer support experience.

Outbound Telemarketing

We provide outbound call center services which comprises of an innovative call center setup, equipped with all the latest tools, which enable us to make successful marketing calls for your products & services. Each call is recorded to ensure that the quality of the calls are not deteriorated at any stage. Our experience & expertise in doing outbound telemarketing makes it possible to successfully accomplish each project we undertake. You can count on our highly experienced outbound call center program managers to design, manage and implement truly customized and flexible customer centric outbound call center campaign that meets your business objectives.


Data Entry Services

Q2 Serves offers diametric business data entry and processing verticals that align with customer needs and provides versatile team extension benefits at low cost with high efficiency, excellent accuracy and pivotal management effort reduction. Q2 Serves is an India based venture and is diligently functioning as a back office data entry service provider for various corporate's of small to medium size across the globe. Our team is composite of 7+ years of experience in Data Entry Operations and has certification in Masters of Business Administration, Bachelors of Computer Application, Commerce and Arts.

Chat Support Services

Q2 Serves offers cost-effective Live Chat Support Services to customers across the globe. Our comprehensive live chat provides personalized customer service for various technical as well as non-technical products and services. Our highly trained live chat operators proactively greet every visitor that visits your website and provide them with every possible support required to convert that visitor into a client. By providing Live Chat Support to the customers you can understand their concerns precisely, offer them right solutions and thus, provide them the maximum in terms of Customer Satisfaction.

Web Design & Development

We build sites that function as good as they look. You have unique business goals and you need an effective platform for attracting customers. You need a global presence that allows you to stand out in an ever growing industry. Q2 serves harnesses the right people and tools to ensure the success of your web-initiative. We provide a full range of web design and development services needed to direct and deliver a successful solution, including strategic direction, business analysis, management, web application development and systems integration. We place a high premium on understanding your business objectives, and provide solutions that match them.

SEO/SMO/SEM

Your website shall develop your business and not just reflect it. Getting ranked in search engines is not fun. It requires time and effort. The more competitive the market, the more effort and time you will need to get ranked. As you probably already know that around 70-80% search traffic goes to first 5 search rankings and around 90% traffic goes to websites that are on first page of search result for specific keyword. So if you don't rank on first page, you're not likely to get real results and business. We offer complete SEO solutions. Our organic SEO services are preceded by a free, yet vital, scoping exercise including a review of your website, your business and your online competition.

Transcription Services

Q2 serves delivers an unrivaled range of transcription services before your required deadline. From digital audio typing services to any kind of audio transcription services, we have vast experience serving global clients. Where transcription services are concerned, we are the experts. Modern organisations demand fast and efficient services without any delays. As our name suggests, we serves Quality with Quantity; (Q2 Serves). We are proud to call upon our professional team of 25+ audio transcriptions. They have the expertise to work 24/7/365 and taking care of large and small projects. That's why we can cater for global clients, working in different time zones. We're a team that never sleeps!

Market Research and Survey

Q 2 Serves offers market research & analysis services to clients located all over the globe. We are a market research company specializing in online research and telephone surveys. Telephone surveys are done if businesses need immediate knowledge on their customers' thoughts on the company, its product and/or services. Market research surveys done via the telephone is an indispensable tool for information gathering. Being a market research agency we have a strong understanding of the full research process, due to which we are able to add substantial value to our outsourcing services.

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