Offering High Quality Professional Services
Offering quality services in BPO, KPO and call center service
Inbound Customer Support
Having an efficient and prompt inbound customer support is as important as having a great product or service. In absence, you risk losing out on your valuable customers to your competitors. At Q 2 Serves we are passionate about solving your customers problems as soon as they happen. Our technically sound infrastructure, presence of skilled call center professionals and usage of latest telecommunication software helps us to provide prompt and efficient call center support and phone answering services 24x7.
Our comprehensive outbound Telemarketing services ensures that we generate significant revenues for our clients and provide 100% ROI. Our specialization in outbound provides the best creative, dynamic and cost effective outbound call center solutions. Our extensive knowledge in outbound will fulfill all your outbound call center needs up to your expectations and aids you to achieve the maximum results. Turn every contact into a revenue opportunity with our outbound call center services today.
Data Entry Services
Q2 Serves offers diametric business data entry and processing verticals that align with customer needs and provides versatile team extension benefits at low cost and with high efficiency, excellent accuracy and pivotal management effort reduction. Q2 Serves is an India based venture serving globally.
Live Chat Support Services
Today’s consumers move from traditional in-store help to online channels. Self service FAQ databases and a toll free number were sufficient in the past, but to meet the current demands of consumers, live chat and e-mail support must be integrated into a company's overall strategy. Our live chat operators will help your business grow.
Q2 serves delivers an unrivalled range of transcription skills to your required deadline. From digital audio typing services to any kind of audio transcription services, we have vast experience serving a UK and global client base. Where transcription services are concerned, we are the experts. Modern organisations demand fast and efficient services without any delays.
Web Design and Development
Everyone is getting on the net to expand their business opportunities. A website speaks for a company and it is as important as giving a name to your business. Q 2 works on all W3C validation parameters and deliver cost effective advanced creative web development solutions. No matter what's your requirement is we can cater to all. From design to development we do it all.
Marketing Research & Survey
We conduct research and surveys based on qualitative marketing research method. We provide comprehensive research solutions & strategic intelligence services for all companies to become global. Our customized CRM collects 100% accurate info which also increases the productivity to 180%. A survey call should not sound like a sales call and we are expert in it.
SEO / SMO / SEM
Our gifted team of passionate SEO analysts know exactly how to achieve organic traffic, higher rankings and visibility in all major search engines. From combatting the toughest of technical issues to the delivery of creative link building, we know exactly how to outperform every competition and put your business forward ahead of your competitors.
We call ourselves Q 2 Serves Which means quality with quantity. Q 2 serves was launched in 2005 with a vision to achieve worldwide leadership in the sphere of IT and IT enabled services, we are focused on technological innovations as much as proving true to the client expectations on the current projects.
Q 2 serves is a company where you will find highly competent people along with innovative technology together to provide you the best call centre services, Back office services and Offshore BPO services in the industry.
Why you should hire us?
It's not just a question; it is our philosophy and the cornerstone of everything we do. Since beginning our focus has been to continually find new and better ways to help our clients "make profitable connections with their customers". Whether by traditional telephone based contact, live chats, web collaborations or emails, we make the most of every contact we make. You will find our staff reliable, responsive and innovative. Our turnover is low and our morale is high. A difference you and your customers will appreciate.
In 2005, Q 2 Serves launched a unique call centre services model which was enthusiastically accepted by clients. In result Today - as a call centre, we have grown with thousands of clients in our network and we continue to lead the industry.